Terms of Service

Please read these Terms of Service carefully before using Priority Bridge. These Terms form a legally binding agreement between you and Priority Bridge.

1. Acceptance of Terms

By accessing or using the Priority Bridge platform, website, or any associated services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

If you do not agree to these Terms, do not access or use the Services.

2. Description of Services

Priority Bridge provides organizational culture assessment tools, including:

• Culture Benchmark — survey-based measurement of organizational culture priorities across a standardized framework.
• Culture Fit — tools for evaluating candidate culture alignment against an organization's benchmark.
• Culture Health — ongoing monitoring of culture consistency over time.

The Services are provided to two types of users: (a) Organizations that purchase access to administer surveys and review results ("Organization Accounts"), and (b) Individuals who complete culture profile surveys ("Survey Participants").

3. Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at info@prioritybridge.com if you suspect unauthorized access.

Priority Bridge reserves the right to suspend or terminate accounts that provide inaccurate information or violate these Terms.

4. Authorized Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services to discriminate against individuals based on protected characteristics under applicable law.
• Attempt to reverse engineer, decompile, or extract the underlying methodology, algorithms, or scoring models.
• Use automated means (bots, scrapers, crawlers) to access or collect data from the Services.
• Share, resell, or sublicense access to the Services without prior written consent.
• Upload content that is false, misleading, defamatory, or infringes any third-party intellectual property rights.
• Interfere with or disrupt the integrity or performance of the Services or related systems.

5. Survey Participant Rights

Survey Participants take the Priority Bridge culture profile survey voluntarily. By completing the survey, you grant Priority Bridge a limited license to store and process your responses for the purpose of generating your culture profile.

Your individual survey results are yours. You control whether and with whom you share them. When you share your results with an organization using a unique code, you authorize that organization to view your culture profile for evaluation purposes only. Priority Bridge does not share your identifiable survey data with any organization without your active sharing action.

6. Organization Account Obligations

Organizations using Priority Bridge agree to:

• Use culture data solely to inform hiring and culture management decisions — not to make adverse employment decisions based on protected class characteristics.
• Comply with all applicable employment and anti-discrimination laws in their jurisdiction, including but not limited to Title VII, the ADA, and EEOC guidance.
• Maintain appropriate access controls so that survey data is accessible only to authorized personnel.
• Not attempt to re-identify anonymized aggregate data.

Priority Bridge culture assessments are tools to inform decisions, not replace them. Organization Accounts bear sole responsibility for all employment decisions made using or informed by the Services.

7. Intellectual Property

All content, features, methodologies, frameworks (including the Big Nine culture dimensions), software, and design elements of the Services are owned by or licensed to Priority Bridge and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of data you submit to the Services. By submitting data, you grant Priority Bridge a limited, non-exclusive license to process and display that data solely as required to provide the Services.

Nothing in these Terms transfers ownership of any intellectual property to you.

8. Fees and Payment

Organization Account pricing is set forth in the applicable order form or subscription agreement. Fees are due as stated at purchase. All fees are non-refundable except as expressly stated in a separate agreement or as required by applicable law.

Priority Bridge reserves the right to change pricing with 30 days' notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Priority Bridge does not warrant that: (a) the Services will be uninterrupted or error-free; (b) results obtained from the Services will be accurate or reliable; or (c) the Services will meet your specific requirements.

Culture assessments are behavioral tendency instruments, not psychological tests or medical devices. They are intended as one input among many in organizational decision-making.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRIORITY BRIDGE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PRIORITY BRIDGE'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO PRIORITY BRIDGE IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

11. Indemnification

You agree to indemnify, defend, and hold harmless Priority Bridge and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any employment decisions you make using data from the Services.

12. Termination

Either party may terminate access to the Services at any time. Priority Bridge may suspend or terminate your access immediately, without notice, if you violate these Terms or for any other reason at our discretion.

Upon termination, your right to use the Services ceases. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by JAMS under its applicable rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

You and Priority Bridge agree to resolve disputes only on an individual basis and not as part of any class or representative action.

14. Changes to These Terms

Priority Bridge may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date below. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

15. Contact

Questions about these Terms? Contact us at:

Priority Bridge
info@prioritybridge.com
prioritybridge.com

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